FAQs

How long does shipping take?


Shipping typically takes 5-9 business days but in some cases the figure may go upto 8-14 days, depending on your location and the supplier’s warehouse location. You will receive tracking details as soon as your order ships.

What is your return/refund policy?


We offer a 3-day return window for unused and unopened items. If your item arrives damaged or defective, please contact us with photos, and we’ll resolve it quickly.

Is my payment information secure?


Absolutely. We use Shopify’s secure checkout and trusted payment providers like PayPal.

Can I cancel or change my order?

Because we process orders quickly to ensure fast delivery, we’re usually unable to cancel orders once they're placed. If you need to make a change (like an address update), please contact us within 6 hours of purchase — we’ll do our best, but changes are not guaranteed once the order is in progress.

Do you offer customer support?


Yes! You can reach us through our Contact Us page or by emailing [your support email]. We typically respond within 24–48 hours.